Prescriptions Frequently Asked Questions

Care Better has a national network of drugstores and retail outlets, including Walgreens, CVS, Walmart, Costco, Kroger, Publix, and many others. That’s more than 35,000 pharmacy locations in the US that have partnered with Care Better to offer lower prescription prices. You can find participating pharmacies near you by searching for your zip code on Care Better.com, or calling our member support line at 800-999-3053.

Anyone in the US including the US Virgin Islands, Puerto Rico and US Territories.

Yes, you can use the card as many times as you want.

Yes, we encourage it! Not only can you print out copies of the card for your friends and family, but you can also take a picture of the card with your phone and share them.

The actual amount saved varies depending on the pharmacy and medication and is subject to change. Our pricing tool on Care Better.com allows users to search for the best pricing in the area by zip code. If the pharmacy’s price is lower than the discount card price, they will be able to pay the lower price. The average savings off of retail prices is currently $35 per eligible prescription.

No, the Care Better discount card does not expire.

The Care Better prescription discount program is free. There are NO membership fees, sign-up fees or eligibility requirements.

Yes! You can use the Care Better prescription discount program even if you are on Medicare or have insurance. How? Sometimes, our prices are lower than typical co-pays. Sometimes insurance doesn't cover a certain drug. Sometimes a consumer can’t afford their medication due to a high deductible. One important note: if you use the Care Better price, it will not count again your deductible, out-of-pocket maximums, or the so-called Medicare "donut hole" because the Care Better prescription discount program is being instead of Medicare and/or your insurance.

No, the Care Better card cannot be used together with insurance, it is used instead of insurance and/or Medicare. The discounted rates cannot be combined.

No, when you use the Care Better card instead of insurance and/or Medicare, your prescription payment will not be applied to your insurance or Medicare deductible or any out-of-pocket maximums.

Yes! If you have a Health Savings Account (HSA) and a prescription is eligible to be purchased with HSA funds, you can use funds from your HSA to purchase prescriptions using their Care Better card.

At Care Better, we realize that pets are often just as much a part of the family as mom, dad and the kids. Using the same Care Better card they use for their own prescriptions; cardholders can save money on the prescriptions needed for their furry friend. Just have your vet write out the prescription and take it to the pharmacist.

No. The Care Better prescription discount program is not insurance. The Care Better prescription discount program does not satisfy the coverage mandate tied to the Affordable Care Act.

Care Better works with its pharmacy partners to negotiate low prices on prescriptions directly with major pharmacies for the Care Better program. We pass those savings directly to our users at no cost to them! To use the Care Better prescription discount program, simply search for a prescription on the Care Better website, compare prices between nearby pharmacies, and get your free Care Better prescription discount card. Bring the card when you fill your prescription and show it to the pharmacist. Your savings will be reflected at checkout.

Care Better employs strict data privacy policies to ensure the protection of data and privacy of our millions of members. The Care Better program does not store or sell personalized user data to any third parties.

The vast majority of the time, the prices listed on Care Better.com very closely match the prices you will pay at the pharmacy. However, the availability of specific drugs at a local level can occasionally cause price differences. For example, a pharmacy may fill your prescription with a different but equivalent drug, manufactured by a different company than what the Care Better program is listing, which may lead to a price difference. We do our best to determine and price the most popular drug used to fill prescriptions. The prices we publish are our best estimate, based on multiple sources of information. However, we cannot guarantee the price we display will exactly match the price you receive at the pharmacy. For an exact price on a prescription, please contact your pharmacy and provide the BIN/GRP/PCN numbers shown on your Care Better card.

Care Better can save you money over a pharmacy’s retail price on a wide variety of prescriptions you receive from your doctor. We currently cover more than 10,000 prescriptions. To find the exact price you will pay, visit Care Better.com and search for your specific prescriptions. Remember to filter by pill quantity, pill count, and whether it’s brand name vs generic.

Through its pharmacy partners, Care Better works with pharmacies to negotiate low prices for our users. Our team also analyzes consumer demand for medications and makes pricing adjustments each month, so it’s always a good idea to check Care Better.com for current prices before purchasing your prescriptions.

Care Better prescription discounts are only available for prescription medications. Some over-the-counter drugs, such as ibuprofen, have stronger forms that require a prescription, and those forms may be covered.